Multi Award Winning Consumer Expert & Business Advisor

 

Business Consultant

Kate Hardcastle is an international transformational business consultant with award winning success in delivering many commercial & successful ventures and partnerships across the globe with household name corporate and consumer brands.

Speaker & Host

Kate Hardcastle is an in demand keynote speaker on international stages at prestigious events covering business, travel, spa, interiors, retail and consumer insight including the Financial Times Retail Summit, Retail World Congress, The Retail Summit UAE, Seamless UAE, Shop Talk Las Vegas, The Tech Show and Ideal Home Show. Kate has a no-nonsense, warm approach which has seen her speak alongside world renowned names, such as Bill Clinton and brands such as McDonalds and Google.

Media Appearances

Kate has added her unique brand of business and consumer insight to thousands of interviews and appearances across primetime BBC, ITV, Channel 4, Channel 5, Sky News amongst other international TV & Radio outlets, including documentaries alongside her regular contributions to Forbes and other top tier print and online media.

Kate Hardcastle MBE, a.k.a. The Customer Whisperer, is the UK’s leading ‘go-to’ business expert on consumer insight for National TV & Media.

Good Causes

Kate supports and works with various charities and was honoured with an MBE in the Queen’s Birthday Honours 2018, and the Prime Ministers Point of Light Award. She is the driving force behind the Access for All commitment, which sees her business donate an impressive 20% back to good causes.

Awards

Kate was honoured with an MBE in the Queen’s Birthday Honours 2018, and was the recipient of the Prime Minister's Point of Light Award. She has been celebrated with 26 National & International commerce awards including Business Woman of the Year, Inspiration Award and Influencer of the Year.

Singer

Kate has a variety of music projects to her name, including singles & albums and live performances. Through the Charity Dreamgirls, For Funks Sake and others, Kate has enjoyed providing backing vocals to Martha Reeves, Jaki Graham, Candi Staton, Andrew Roachford, Katrina & The Waves & many more. From Huddersfield to Hollywood – The broadcaster, CEO and consumer expert juggling career, continents and children.

  • Kate’s unique insight into the retail landscape was timely and on target to help our community understand the challenges ahead. Kate’s presentation and speaking style are both very natural and professional and she combined personal anecdotes, practical concepts, tools and advice with sage advice that was interesting, insightful and relevant.

    SEIKO

  • We have many emails from delegates, staff and local businesses, telling us that they really enjoyed listening to Kate and found her inspiring. She helped us put on a fabulous Conference

    Advantage Travel

  • "Kate Hardcastle has supported Financial Times conferences as a panellist, host, and interviewer. She is a skilful moderator and speaker who livens-up the drier topics and invariably contributes a fresh take on the critical issues facing the retail industry."

    Jeff Wagner, Head of Content, Financial Times

  • Kate is the ultimate professional. With a serious amount of knowledge, coupled with the ability to debate the industry's biggest trends and challenges, she was the perfect host for Seamless Europe this year

    Seamless Global Conferences

  • Speciality & Fine Food Fair held it’s first ever Power Breakfast at the Fair this year, an invite only event for our top buyers to network and hear from a key note speaker before the show doors opened. It was essential that the speaker was going to be engaging and provide valuable insight for our audience to take away and this is exactly what Kate delivered. All seats were full and our audience were engrossed in everything Kate had to say. An intelligent, honest and warm interview which delivered lots of industry insight for our visitors to take away. Kate was absolutely lovely to talk to onsite, professional and engaging!

  • Kate was a brilliantly inspirational and thought-provoking speaker for our ITV Marketing Dinner, with amazing feedback from senior marketers across a number of sectors. Listening to customers has never been more important and Kate's insights into how brands are adapting and evolving across the globe gave a fresh perspective on how brands can thrive in an increasingly changing world.

    Jason Spencer, Director, ITV